# How does the Lula store work?

How ordering equipment from the Lula store works

Written by Josh  
July 23, 2025

You can access the Lula Pro Store from **both the Lula mobile app and your online dashboard**. We’ve designed the experience to be as seamless and intuitive as possible.

## 🛍️ **Simple, Fast Ordering**

The purchasing process takes **less than 5 minutes**. Whether you're at the job site or planning from your office, you can quickly order appliances for **delivery or installation nearly anywhere in the U.S.**—no paperwork or back-and-forth required.

🔄 Want to see it in action?

Check out this short **[demo](https://lula.storylane.io/share/jmghubpbov4d)** that walks you through placing an order step-by-step.

## 📦 **How Fulfillment Works**

Although you're purchasing products through the Lula Pro Store, **Lula does not handle shipping or installation directly**. Orders are fulfilled by the manufacturer or authorized partners.

- For example, **GE appliances** are shipped straight from GE and installed by **GE-certified professionals**.

- If you have any questions or concerns about your order, please reach out to the **customer support contact listed in your order confirmation email**. They’ll be best equipped to help.