# How Does Lula Find and Vet Vendors?

Written by Josh  
December 22, 2025

## VENDOR VETTING AT LULA

At Lula, vendor vetting is a critical part of how we deliver reliable, high-quality maintenance. Our Pro network is carefully curated, and fewer than 15 percent of applicants are accepted.

### VETTING REQUIREMENTS

Every Pro must meet the following minimum requirements:

- Active general liability insurance
- Workers’ compensation coverage
- Required trade licenses, where applicable

### STEP 1: INITIAL SCREENING

All applicants go through an initial review that includes:

- Application review
- Service vertical and experience validation
- Online reputation and reference checks

### STEP 2: SUBJECT MATTER & INTERVIEWS

Qualified applicants move on to deeper evaluation, including:

- Trade-specific competency assessments
- Interviews to evaluate professionalism and communication
- Review of past work and service history

### STEP 3: BACKGROUND SCREENING

Before approval, Lula conducts:

- Criminal background checks
- Sex offender registry checks

### STEP 4: ONBOARDING & TRAINING

Once approved, Pros are onboarded and trained on:

- Rental property maintenance best practices
- Resident and property manager communication standards
- Documentation and photo requirements
- Lula platform workflows and expectations

### ONGOING COMPLIANCE & QUALITY CONTROL

Vendor vetting continues after onboarding:

- Insurance and licensing are monitored year-round
- Coverage lapses are flagged and addressed immediately
- Pro performance is tracked across reliability, quality, pricing, and communication
- Pros who fail to meet standards may be coached, restricted, or removed

Lula’s vendor vetting process is designed to give property managers confidence that every job is handled by a qualified, insured, and reliable professional.

By accepting fewer than 15 percent of applicants, Lula builds a high-performing Pro network that meets both technical and service expectations.

Property managers benefit from:

- Verified insurance, licensing, and compliance
- Background-checked vendors
- Pros trained specifically for rental property environments
- Ongoing credential monitoring
- Continuous performance oversight

This structured, end-to-end vetting approach ensures consistent service quality, reduced risk, and better outcomes across your portfolio.