The Cost Tracking Framework That Cuts Vendor Spend 18–24%

Free PDF. Built from real maintenance data across 50+ markets and hundreds of thousands of completed work orders.

Lula analyzed thousands of maintenance work orders across 56 markets. PMs without a cost tracking system overspend by 18–24% on vendor services — and most don’t know it.

Inside the framework:

• Cost-per-work-order tracking — by trade, property, and quarter
• Reactive vs. planned ratio benchmarks — the metric that predicts budget overruns
• Vendor spend comparisons — how your numbers stack up across 50+ markets
• Emergency spend breakdown — where 32% of repair dollars actually go

Emergency repairs cost 3–5x more than planned maintenance and 60% of work orders at most companies are reactive. You can’t cut what you can’t see.

Key Metrics

• 18–24% spend reduction with tracking
• 3–5x reactive vs. planned cost gap
• 60% of work orders are reactive
• $0.90/ft² median maintenance spend